Welcome to London Art Exchange Ltd (“we,” “us,” “our”). These terms and conditions govern your use of our website, services, and any transactions made with us, whether through our online platform, in-person gallery, or other communication channels. By engaging with our services, you agree to these Terms. If you have any questions, please contact us at info@thelax.art or 020 3037 8721.
1. Company Information
1.1 London Art Exchange Ltd is a private limited company registered in England and Wales:
• Registered Address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
• Company Number: 12874213
• Nature of Business (SIC): 90030 - Artistic Creation
1.2 For inquiries, you can reach us at:
• Email: info@thelax.art
• Phone: 020 3037 8721
• Website: thelax.art
2. Definitions
• “Artwork”: Any works of art, including physical and digital pieces, sold or curated by London Art Exchange Ltd.
• “Client” or “You”: Any individual, company, or entity purchasing or interacting with London Art Exchange Ltd.
• “Invoice”: The document outlining your order details, including Artwork description, price, and delivery terms.
• “Bespoke Services”: Tailored advisory, curation, or art acquisition services offered based on specific client requests.
• “Certification of Art Ownership”: The document that certifies the purchase and authenticity of the Artwork provided to the client.
3. Scope of Services
3.1 Art Sales:
We sell Artwork by various artists, including originals, prints, and limited editions. All purchases are subject to these Terms.
3.2 Curation and Advisory Services:
We provide bespoke art advisory services to clients, including portfolio curation, sourcing, and guidance on building collections.
3.3 Events and Experiences:
We host art-related events and experiences, including ‘Sip & Paint’ and private art classes, which may have separate terms where applicable.
4. Orders and Purchases
4.1 Placing an Order:
• Orders are confirmed upon issuance of an Invoice.
• Full payment is required before delivery or collection.
4.2 Acceptance of Orders:
• We reserve the right to decline any order for reasons including unavailability or errors in pricing or description.
4.3 Changes to Orders:
• Changes to orders are subject to written approval and may incur additional charges.
5. Pricing and Payment
5.1 Pricing:
• All prices are listed in GBP (£) and include VAT where applicable.
• Additional costs such as shipping or framing will be stated on the Invoice.
5.2 Payment:
• Accepted payment methods include bank transfers and major credit cards.
• Payment must be completed in full before the Artwork is dispatched or collected.
5.3 Late Payments:
• Late payments may delay delivery or result in cancellation of the order.
6. Delivery and Collection
6.1 Delivery:
• Delivery dates are estimates and subject to third-party courier timelines.
• Risk and ownership transfer to you upon delivery.
6.2 Collection:
• Clients collecting Artwork must do so within [7 days] of notification at our gallery or specified location.
7. Returns, Refunds, and Cancellations
7.1 Refund Policy:
• You have the right to request a refund within 14 calendar days of:
• The date of payment.
• The date of collection of the Certification of Art Ownership.
• The date the DocuSign agreement is signed.
• Refund requests must be made in writing via email to info@thelax.art with your order details.
7.2 Conditions for Refunds:
• Refunds will only be processed if the Artwork has not been collected or delivered.
• If the Certification of Art Ownership has already been issued, it must be returned in its original condition for the refund to be processed.
7.3 Cancellations:
• Orders may be cancelled prior to confirmation without incurring charges.
• Bespoke Services cannot be cancelled once work has commenced, and no refunds will be provided.
7.4 Defective or Misdescribed Artwork:
• If the Artwork is defective or misdescribed, clients must notify us within 7 days of receipt with evidence for evaluation.
8. Intellectual Property
8.1 All content, including images and descriptions, are the property of London Art Exchange Ltd or the respective artists.
8.2 Clients may not reproduce or distribute content without express permission.
9. Limitation of Liability
9.1 We are not liable for any indirect, incidental, or consequential losses, including changes in market value of Artwork.
9.2 Our liability is limited to the amount paid for the Artwork or services in question.
10. Art Valuation and Market Risks
10.1 Artworks sold are for personal and aesthetic purposes and are not guaranteed to appreciate in value.
10.2 Clients acknowledge that art markets are speculative, and past performance does not indicate future returns.
11. Privacy and Data Protection
11.1 We handle personal data in accordance with the UK GDPR. For more details, refer to our [Privacy Policy].
11.2 By engaging our services, you consent to the collection and use of your data as outlined in our Privacy Policy.
12. Events and Experiences
12.1 Registration for events is subject to availability and confirmation.
12.2 Refunds for event cancellations will only be provided if notice is given [X days] before the event date.
13. Governing Law and Jurisdiction
13.1 These Terms are governed by the laws of England and Wales.
13.2 Any disputes shall be resolved in the courts of England and Wales.
14. Amendments to Terms
14.1 We reserve the right to amend these Terms. Updates will be posted on our website. Continued use of our services constitutes acceptance of the updated Terms.
15. Contact Us
For inquiries, please contact us:
• London Art Exchange Ltd
• Registered Address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
• Email: info@thelax.art
• Phone: 020 3037 8721
Disclaimer
London Art Exchange Ltd offers art sales, curation, and advisory services. These do not constitute financial advice or investment management. Clients are encouraged to seek independent financial or legal advice when acquiring art for investment purposes.
This version includes the 14-day refund policy with clear criteria for starting the refund period. Let me know if there are further refinements you’d like!
